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Information you provide us

In order to provide you with the Kykloud services we may ask you for Personally Identifiable Information (“Personal Information”). Personal Information includes but is not limited to your name, company and email address. Depending on the services you request, Personal Information may also include addresses, phone numbers, credit card information, usernames, passwords, and other information you provide voluntarily that may be considered Personal Information. Kykloud collects and uses such information only insofar as is it deems reasonably necessary in order to provide our products and services, for us to manage and send you notices regarding your account, and for us to send you notices regarding Kykloud products and services. Subject to compliance with applicable law or contractual obligations, this information will be stored for as long as necessary to provide these products or services plus a reasonable time thereafter to comply with our archiving and restoration policies.

If you email us through any of the ‘contact us’ links on the http://www.Kykloud.com website, if you submit a request for information through our website or if you open a support ticket by contacting our support team, we may ask you for Personal Information including but not limited to your name and email address in order to respond to your questions, comments and requests. If you choose to correspond with us via email, we may retain the content of your email messages, your email address and our correspondence with you.

IP Address, Cookies, Clear GIFs, Clickstream and Browser Information

We may record the IP address of all incoming web requests, and we may also use “cookies” on or in conjunction with our website to help Kykloud identify and track visitors, their usage of Kykloud websites. A cookie is a string of information that a website stores on a visitor’s computer, and that the visitor’s browser provides to the website each time the visitor returns. If you do not wish to have cookies placed on your computer you should set your browser to refuse cookies before using Kykloud’s websites, with the drawback that certain features of Kykloud’s websites may not function properly without the aid of cookies. We do not link the information we store in cookies to any Personal Information you submit while on our website.

We may receive, collect and store certain other types of information whenever you interact with us and our website and products, including, without limitation, your Internet Protocol address, your domain name, the pages you visit on the Kykloud websites; other information such as the browser type, language preference, referring site, the date and time of each visitor request and any search terms you have entered on this Website or a referral website; and other web usage activity and data logged by our web servers. Kykloud uses this information to better understand how Kykloud’ visitors use its websites and for internal system and website administration. We do not tie this information to your Personal Information.

Use and disclosure of personal information

Kykloud does not share, rent, trade or sell your Personal Information with third parties, except as described in this Policy. If you do provide us with Personal Information, we will only use it for the purposes described where it is collected or to deliver the products and services you requested, and we will not sell, license, transmit or disclose this information outside of Kykloud unless (1) you expressly authorize us to do so, (2) it is necessary to allow our trusted service providers or agents (such as address list hosting companies, advertising and analytic companies, billing service providers, email service providers, search providers, security providers, and other similar service providers) to provide products or services for us or you.

Kykloud does not share, rent, trade or sell your Personal Information with third parties, except as described in this Policy. If you do provide us with Personal Information, we will only use it for the purposes described where it is collected or to deliver the products and services you requested, and we will not sell, license, transmit or disclose this information outside of Kykloud unless (1) you expressly authorize us to do so, (2) it is necessary to allow our trusted service providers or agents (such as address list hosting companies, advertising and analytic companies, billing service providers, email service providers, search providers, security providers, and other similar service providers) to provide products or services for us or you.

If you send us a request, inquiry, feedback or other comments (for example via a support email), we reserve the right to edit and republish it in our Knowledge Base, which is displayed on our website, in order to help us clarify or respond to your request or to help us support other users with similar issues, personal information will be removed from the published data.

We post customer testimonials on our website which may contain Personal Information. We do obtain the customer’s consent prior to posting the testimonial to post their name along with their testimonial. If you wish to request that your testimonial be removed you may contact us at info@Kykloud.com

Updating, correcting or deleting personal information and kykloud accounts

You may correct, update, or delete your Personal Information by accessing it through the edit account information page or by emailing our Customer Support at contact@Kykloud.com. If emailing Customer Support, please allow us a reasonable period of time in order to satisfy your request.

Opt-Out

In connection with promotions or other projects, we may ask you specifically whether you have objections with respect to a certain kind of data use or sharing. If you opt-out under such circumstances, we will respect your decision. To opt out of receiving commercial communications from Kykloud, please click on the “opt-out” or “unsubscribe” link in the communication or if this link is not available please contact us at contact@Kykloud.com. Your e-mail address will be removed from our marketing list. Please allow us a reasonable period of time in order to satisfy your request, as some promotions may already be in process.

Third-Party websites

For your convenience, we may provide links to other websites and web pages that we do not control. This Policy does not apply to the practices of third parties that Kykloud does not own or control, or to individuals that Kykloud does not employ or manage. The privacy and security practices of websites linked to or from Kykloud websites are not covered by this Privacy Policy, and Kykloud is not responsible for the privacy or security practices or the content of such websites.

Privacy of minors

Kykloud recognizes the privacy interests of children and we encourage parents and guardians to take an active role in their children’s online activities and interests. Our sites and services are not intended for children. We do not knowingly collect or store Personal Information from anyone under the age of 16.

Data Security

We restrict access to Personal Information collected about you at our website or services only to specific employees who require this information to perform their job function, our affiliates’ employees, those who are otherwise specified in this Policy, or others who need to know that information to provide services to you or in the course of conducting our business operations or activities. When you enter sensitive information on our order forms, we encrypt the transmission of that information using secure socket layer technology (SSL). While no website can guarantee security, we maintain appropriate physical, electronic, and procedural safeguards to protect your Personal Information collected via the website. We protect our databases with various physical, technical and procedural measures and we restrict access to your information by unauthorized persons. We also advise all Kykloud employees about their responsibility to protect customer data and we provide them with appropriate guidelines for adhering to our company’s business ethics standards and confidentiality policies. Inside Kykloud, data is stored in password-controlled servers with limited access.

Visiting our website from outside of the United Kingdom

If you are visiting our website from outside of the United Kingdom or otherwise contacting us from outside of the United Kingdom, please be aware that your Personal Information may be transferred to, stored or processed in the United Kingdom, where many of our servers are located and our central database is operated. The data protection and other laws of the United Kingdom and the European Union and other countries might not be as comprehensive as those in your country, but please be assured that we take steps to protect your privacy. By using our services, you understand that your information may be transferred to our facilities and those third parties with whom we share it as described in this Policy.

Privacy policy changes

We reserve the right to modify this Policy at any time, so please review it frequently. We will post those changes to this privacy statement on the home page and other places we deem appropriate, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. This Policy is not intended to and does not create any contractual or other legal right in or on behalf of any party.

General terms and conditions of use

The terms of this Policy are incorporated into our general terms of use. Please review our terms of use.

Effective date of this privacy policy

This Privacy Policy was first effective as of 1st January 2011.

This privacy policy (“Policy”) covers the website http://www.Kykloud.com which, is owned and operated by Kykloud ltd. (“Kykloud”, “we”, “us”, “our”), and all associated services provided by Kykloud.